Wayfair Announces First Quarter 2026 Results, Reports Strong Share Capture and a Return to Active Customer Growth
B
Q1 Net Revenue of $2.9 billion with 21.4 million Active Customers
BOSTON, April 30, 2026 /PRNewswire/ — Wayfair Inc. (“Wayfair,” “we,” or “our”) (NYSE: W), the destination for all things home, today reported financial results for its first quarter ended March 31, 2026.
First Quarter 2026 Financial Highlights
- Total net revenue of $2.9 billion, increased $201 million, up 7.4% year over year
- U.S. net revenue of $2.6 billion, increased $183 million, up 7.5% year over year
- International net revenue of $319 million, increased $18 million, up 6.0% year over year. International Net Revenue Constant Currency Growth was 1.7%
- Gross profit was $880 million, or 30.0% of total net revenue. Non-GAAP Contribution Profit was $440 million, or 15.0% of net revenue
- Net loss was $105 million and Non-GAAP Adjusted EBITDA was $151 million
- Diluted loss per share was $0.80 and Non-GAAP Adjusted Diluted Earnings Per Share was $0.26
- Net cash used in operating activities was $52 million and Non-GAAP Free Cash Flow was ($106) million
- Cash, cash equivalents and short-term investments totaled $1.1 billion and total liquidity was $1.5 billion, including availability under our revolving credit facility
“Our strong revenue performance in Q1 translated to noteworthy profitability. Our 5.2% Adjusted EBITDA margin in the first quarter is the best Q1 result we’ve delivered in five years and approaches what we reported in the first quarter of 2021. Our plan remains consistent: increasingly outperform the category to drive top-line growth, flow that growth through in a manner that maximizes EBITDA dollars and grows them faster than revenue, and deploy our excess cash to manage both our upcoming maturities and dilution,” said Niraj Shah, CEO, co-founder and co-chairman, Wayfair.
“While the home furnishings category experienced a choppy start to the year, we outperformed the market by a high single-digit spread in the first quarter, based on our estimates. Our scale enables us to deliver a customer experience that is difficult to replicate, supported by years of investment in our core offering, global logistics network, and technology platform. We are particularly encouraged by the pace at which our share gains are accelerating and remain excited about the opportunity ahead.”
Other First Quarter Highlights
- Active customers totaled 21.4 million as of March 31, 2026, an increase of 1.4% year over year
- LTM net revenue per active customer was $591 as of March 31, 2026, an increase of 5.2% year over year
- Orders per customer, measured as LTM orders delivered divided by active customers, was 1.88 for the first quarter of 2026, compared to 1.85 for the first quarter of 2025
- Orders delivered in the first quarter of 2026 were 9.4 million, an increase of 3.3% year over year
- Repeat customers placed 79.8% of total orders delivered in the first quarter of 2026, compared to 80.5% in the first quarter of 2025
- Repeat customers placed 7.5 million orders in the first quarter of 2026, an increase of 2.7% year over year
- Average order value was $312 in the first quarter of 2026, compared to $301 in the first quarter of 2025
- 64.7% of total orders delivered were placed via a mobile device in the first quarter of 2026, compared to 63.4% in the first quarter of 2025
Key Financial Statement and Operating Metrics
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Three Months Ended March 31, |
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2026 |
2025 |
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(in millions, except LTM net revenue per active customer, average order value and per share data) |
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Key Financial Statement Metrics: |
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Net revenue |
$ 2,931 |
$ 2,730 |
||
|
Gross profit |
$ 880 |
$ 837 |
||
|
Loss from operations |
$ (11) |
$ (122) |
||
|
Net loss |
$ (105) |
$ (113) |
||
|
Loss per share |
||||
|
Basic |
$ (0.80) |
$ (0.89) |
||
|
Diluted |
$ (0.80) |
$ (0.89) |
||
|
Net cash used in operating activities |
$ (52) |
$ (96) |
||
|
Key Operating Metrics: |
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|
Active customers (1) |
21.4 |
21.1 |
||
|
LTM net revenue per active customer (2) |
$ 591 |
$ 562 |
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|
Orders delivered (3) |
9.4 |
9.1 |
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|
Average order value (4) |
$ 312 |
$ 301 |
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Non-GAAP Financial Measures: |
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Adjusted Gross Profit |
$ 881 |
$ 839 |
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Contribution Profit |
$ 440 |
$ 391 |
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|
Adjusted EBITDA |
$ 151 |
$ 106 |
||
|
Free Cash Flow |
$ (106) |
$ (139) |
||
|
Adjusted Diluted Earnings per Share |
$ 0.26 |
$ 0.10 |
||
|
(1) |
The number of active customers represents the total number of individual customers who have purchased at least once directly from our sites during the preceding twelve-month period. The change in active customers in a reported period captures both the inflow of new customers as well as the outflow of existing customers who have not made a purchase in the last twelve months. We view the number of active customers as a key indicator of our growth. |
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(2) |
Last twelve months (“LTM”) net revenue per active customer represents our total net revenue in the last twelve months divided by our total number of active customers for the same preceding twelve-month period. We view LTM net revenue per active customer as a key indicator of our customers’ purchasing patterns, including their initial and repeat purchase behavior. |
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(3) |
Orders delivered represent the total orders delivered in any period, inclusive of orders that may eventually be returned. As we ship a large volume of packages through multiple carriers, actual delivery dates may not always be available; in those cases, we estimate delivery dates using historical data. We recognize net revenue when an order is delivered, and therefore orders delivered, together with average order value, is an indicator of the net revenue we expect to recognize in a given period. We view orders delivered as a key indicator of our growth. |
|
(4) |
We define average order value as total net revenue in a given period divided by the orders delivered in that period. We view average order value as a key indicator of the mix of products on our sites, the mix of offers and promotions and the purchasing behavior of our customers. |
Webcast and Conference Call
Wayfair will host a conference call and webcast to discuss its first quarter 2026 financial results today at 8 a.m. (ET). Investors and participants should register for the call in advance by visiting https://events.q4inc.com/analyst/623259531?pwd=Kh3Vm6S9. After registering, instructions will be shared on how to join the call. The call will also be available via live webcast at https://events.q4inc.com/attendee/623259531. An archive of the webcast conference call will be available shortly after the call ends on Wayfair’s Investor website at investor.wayfair.com. Important information may be disseminated initially or exclusively via the Investor website; investors should consult the site to access this information.
About Wayfair
Wayfair is the destination for all things home, and we make it easy to create a home that is just right for you. Whether you’re looking for that perfect piece or redesigning your entire space, Wayfair offers quality finds for every style and budget, and a seamless experience from inspiration to installation.
The Wayfair family of brands includes:
- Wayfair: Every style. Every home.
- AllModern: Modern made simple.
- Birch Lane: Classic style for joyful living.
- Joss & Main: The ultimate style edit for home.
- Perigold: The destination for luxury home.
- Wayfair Professional: A one-stop Pro shop.
Media Relations Contact:
Tara Lambropoulos
Investor Relations Contact:
Ryan Barney
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of federal and state securities laws. All statements other than statements of historical fact contained in this press release are forward-looking statements, including statements regarding our investment plans and anticipated returns on those investments; our plans for growth, including customer growth; our future results of operations and financial position; available liquidity and access to financing sources; anticipated cost-cutting and liability and dilution management exercises and the expected results of such exercises; our business strategy; plans and objectives of management for future operations, including regarding our physical retail stores and omni-channel strategy; investment in our logistics network; consumer activity and behaviors; developments in our technology and systems, including our use of artificial intelligence and machine learning technologies and the anticipated results of those developments; and the impact of macroeconomic events, including interest rates, tariffs and inflation, and our response to such events. In some cases, you can identify forward-looking statements by terms such as “aim,” “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “continues,” “could,” “intends,” “goals,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts” or “potential” or the negative of these terms or other similar expressions.
Forward-looking statements are based on current expectations of future events. We cannot guarantee that any forward-looking statement will be accurate, although we believe that we have been reasonable in our expectations and assumptions. Investors should realize that if underlying assumptions prove inaccurate or that known or unknown risks or uncertainties materialize, actual results could vary materially from our expectations and projections. Investors are therefore cautioned not to place undue reliance on any forward-looking statements. We believe that these risks and uncertainties include, but are not limited to, adverse macroeconomic conditions, including economic instability, changes in laws and regulations and other governmental actions or policies, including those related to taxes and new or increased tariffs, and the uncertainty surrounding potential changes in such laws and regulations or other potential governmental actions or policies; export controls, sustained higher interest rates and inflation, slower growth or the potential for recession, disruptions in the global supply chain and other conditions affecting the retail environment for products we sell, geopolitical disturbances and conflicts, or threats of such actions and related uncertainty, which could exacerbate other risks such as shipment disruptions or fuel shortages, and other matters that influence consumer spending and preferences, as well as our ability to plan for and respond to the impact of these conditions; risks relating to our liability and dilution management exercises; our ability to manage the impacts of our restructurings and workforce reductions; our ability to acquire and retain customers in a cost-effective manner; our ability to increase our net revenue per active customer; our ability to curate, market, grow and maintain strong brands; and our ability to expand our business and compete successfully, including risks relating to achieving the anticipated benefits of investments in our technology and systems, including generative AI. A further list and description of risks, uncertainties and other factors that could cause or contribute to differences in our future results include the cautionary statements herein and in our most recent Annual Report on Form 10-K and in our other filings and reports with the Securities and Exchange Commission. We qualify all of our forward-looking statements by these cautionary statements.
These forward-looking statements speak only as of the date of this press release and, except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements contained herein, whether as a result of any new information, future events or otherwise.
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WAYFAIR INC. CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) |
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|
March 31, |
December 31, |
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|
2026 |
2025 |
|||
|
(in millions, except share and per share data) |
||||
|
Assets: |
||||
|
Current assets |
||||
|
Cash and cash equivalents |
$ 1,004 |
$ 1,476 |
||
|
Short-term investments |
58 |
66 |
||
|
Accounts receivable, net |
158 |
132 |
||
|
Inventories |
78 |
71 |
||
|
Prepaid expenses and other current assets |
270 |
256 |
||
|
Total current assets |
1,568 |
2,001 |
||
|
Operating lease right-of-use assets |
741 |
862 |
||
|
Property and equipment, net |
502 |
516 |
||
|
Other non-current assets |
59 |
61 |
||
|
Total assets |
$ 2,870 |
$ 3,440 |
||
|
Liabilities and Stockholders’ Deficit: |
||||
|
Current liabilities |
||||
|
Accounts payable |
$ 1,094 |
$ 1,202 |
||
|
Other current liabilities |
961 |
927 |
||
|
Total current liabilities |
2,055 |
2,129 |
||
|
Long-term debt |
2,931 |
3,233 |
||
|
Operating lease liabilities, net of current |
704 |
835 |
||
|
Other non-current liabilities |
22 |
25 |
||
|
Total liabilities |
5,712 |
6,222 |
||
|
Commitments and contingencies (Note 5) |
||||
|
Stockholders’ deficit: |
||||
|
Convertible preferred stock, $0.001 par value per share: 10,000,000 shares authorized and none issued at March 31, 2026 and December 31, 2025 |
— |
— |
||
|
Class A common stock, par value $0.001 per share, 500,000,000 shares authorized,
109,636,669 and 108,365,428 shares issued and outstanding at March 31, 2026 and
December 31, 2025, respectively |
— |
— |
||
|
Class B common stock, par value $0.001 per share, 164,000,000 shares authorized,
21,978,209 and 21,978,295 shares issued and outstanding at March 31, 2026 and
December 31, 2025, respectively. |
— |
— |
||
|
Additional paid-in capital |
2,114 |
2,073 |
||
|
Accumulated deficit |
(4,928) |
(4,823) |
||
|
Accumulated other comprehensive loss |
(28) |
(32) |
||
|
Total stockholders’ deficit |
(2,842) |
(2,782) |
||
|
Total liabilities and stockholders’ deficit |
$ 2,870 |
$ 3,440 |
||
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WAYFAIR INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) |
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|
Three Months Ended March 31, |
||||
|
2026 |
2025 |
|||
|
(in millions, except per share data) |
||||
|
Net revenue (1) |
$ 2,931 |
$ 2,730 |
||
|
Cost of goods sold (2) |
2,051 |
1,893 |
||
|
Gross profit |
880 |
837 |
||
|
Operating expenses: |
||||
|
Customer service and merchant fees (2) |
114 |
107 |
||
|
Advertising |
329 |
344 |
||
|
Selling, operations, technology, general and administrative (2) |
424 |
429 |
||
|
Impairment and other related net charges |
— |
23 |
||
|
Restructuring and other charges, net |
24 |
56 |
||
|
Total operating expenses |
891 |
959 |
||
|
Loss from operations |
(11) |
(122) |
||
|
Interest expense, net |
(39) |
(23) |
||
|
Other (expense) income, net |
(11) |
10 |
||
|
(Loss) gain on debt extinguishment, net |
(43) |
25 |
||
|
Loss before income taxes |
(104) |
(110) |
||
|
Provision for income taxes, net |
1 |
3 |
||
|
Net loss |
$ (105) |
$ (113) |
||
|
Loss per share |
||||
|
Basic |
$ (0.80) |
$ (0.89) |
||
|
Diluted |
$ (0.80) |
$ (0.89) |
||
|
Weighted-average number of shares of common stock outstanding used in computing per share amounts: |
||||
|
Basic |
131 |
127 |
||
|
Diluted |
131 |
127 |
||
|
(1) The following tables present net revenue attributable to our reportable segments for the periods indicated: |
|
Three Months Ended March 31, |
||||
|
2026 |
2025 |
|||
|
(in millions) |
||||
|
U.S. net revenue |
$ 2,612 |
$ 2,429 |
||
|
International net revenue |
319 |
301 |
||
|
Net revenue |
$ 2,931 |
$ 2,730 |
||
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(2) Includes equity-based compensation and related taxes as follows: |

