From Staff Reports
Sometimes a change is what you need for a business to get going.
Mobility Plus, located on Montvue Avenue, was honored with a ribbon cutting by the Morristown Area Chamber of Commerce.
Mobility Plus was located in the Western Willow Shopping Center for the last one and half years.
“We had no customers for two weeks,” said LeElyn Linx, who co-owns Mobility Plus with her husband Jay Linx.
“We needed to envision it,” LeElyn said.
The new location and building has helped them produce a heavy increase of inventory.
Mobility Plus is a national franchise that is now the largest producer of recliner chairs and mobility scooters in Tennessee. They also provide power chairs, stairlifts, walk-in baths and more so that loved ones might have the opportunity to comfortably move around at home.
Anyone is welcome to rent out mobility supplies which works best for people who might only need a product for a few weeks.
“A lot of people are not able to get these products online because it’s 12-16 weeks until they can receive them right now,” Jay said. “There are people with medical emergencies that cannot wait that long.”
“We can compete, match, and often beat internet pricing,” he said.
The pricing matched with the inventory at an all-time high is why the Linxes have seen a surplus of customers so far with the new location.
Mobility Plus now has a contract with the Veterans Health Administration in Johnson City.
Mobility Plus is under a government contract and is the main supplier of mobility needs to the VA. Many veterans have been in to pick out a new mobility scooter or power chair.
There is a slogan used at Mobility Plus.
“Enter as a customer, leave as a friend,” Jay said.
“We really are dedicated to helping people in need,” LeElyn said.
She believes that the customer service along with the pricing puts them ahead.