Citizens National Bank:  Nearly five decades of service

Banking at Citizens National Bank has its perks.

CNB has been serving its local communities for nearly five decades. Its longevity and success are the result of our unwavering commitment to providing customers with sound financial advice, innovative products and services, convenient delivery channels and leading-edge technology and security.

In 1973, the bank opened its first office opened with six employees and $1.25 million in capital. They quickly began extending it reach by opening the Pigeon Forge branch in 1974 and the Kodak branch in 1976.

In 1983, they moved into its new main office at 200 Forks of the River Parkway, where its headquarters remain today, and our assets hit $34 million.

With $100 million in assets by 1992, they continued expanding by acquiring the Seymour Branch in the Tri-County area and establishing our mortgage loan department. In 1993, they launched a state-of-the-art checking system, the first of its kind in Tennessee to feature Image Statements; and, in 1994, they opened an in-house credit card department.

Armed with $200 million in assets by 1995, the bank led the way introducing Supermarket banking in Sevier County by opening a branch inside Walmart in Sevierville. It also quickly adapted to changing times by launching our website, the 24-hour Expressline phone banking system, and our Investment Center all in 1997.

By 1998, during its 25th anniversary, it opened two more branches in Seymour and Pigeon Forge Kroger stores, and its assets topped $300 million.

As the 2000s came, the banking company began expanding into the Lakeway Area with opening a branch in 2005 inside the Jefferson City Food City and a branch in White Pine in 2008.

In 2019, CNB established a market presence in Hamblen County with a grand opening celebration of a new branch in Morristown located at 4320 Evan Greene Plaza.

CNB continues its commitment to the community and to innovation, earning an “Outstanding” on its 2010 Community Reinvestment Act (CRA) exam, and introducing our Mobile Banking app in 2012.

During our 40th anniversary year, its assets hit $850 million. They also received the FY2013 “Top Dollar” 504 First Mortgage Lender of the Year award from the Small Business Administration.

While celebrating 20 years of in-store banking in 2015, they migrated all CNB Visa credit cards to chip technology. In 2016, they expanded that chip technology to our debit cards, the first local bank to do so, and they opened the branch at 305 New Riverside in Sevierville.

CNB started off 2018 with the launch of its new website. The new site is ADA compliant, meaning customers who utilize assistive technology on its devices to access the internet will be able to navigate and interact with our website easily.

Throughout 2018, CNB celebrated the Bank’s 45th Anniversary and Billion-dollar Bank milestone with celebrations and prize giveaways at all branch locations including employee appreciation month in February.

You can visit CNB by going on or the branch at 4320 Evan Greene Plaza.

Banking hours at the branch are 8 a.m. to 4 p.m., Monday to Friday. They are closed Saturday and Sunday.