Because non-essential medical care is being postponed in Tennessee, Tennova Medical Group has made it possible for patients to see their primary care provider or specialist by using a smartphone, tablet or computer. Telehealth or virtual visits allow patients to talk with a physician, nurse practitioner or physician assistant just as they would in the doctor's office, but without leaving the comfort of home. Appointments are available for new and existing patients.

"Continuity of care is important to us, as is the safety of patients and staff during this time when social distancing and staying at home are critical," said Tony Benton, chief executive officer of Tennova Healthcare – East Tennessee Market. "Telehealth provides access to care and can be a solution for the many reasons someone may want to see a doctor."

Although some appointments require a physical examination in order for the provider to meet the standard of care and make fully informed decisions, many visits can be managed well through virtual interaction.

Many insurance plans cover telehealth visits, but patients should check their plan coverage or clarify coverage when an appointment is made.

Call 1-866-277-8864 to request a telehealth appointment.

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