The ribbon was cut on another Morristown business on Tuesday.
TriStar Physical Therapy opened its new location at Liberty Plaza on East Andrew Johnson Highway, moving to a larger space from its original location next door because of an increase in clientele.
Owned by Dr. Jordan Black, Tristar offers outpatient physical therapy for post-operative and pre-operative conditions, low back pain and neck pain. TriStar is a direct access clinic, meaning clients do not need a doctor’s order to receive care. TriStar even offers same-day appointments so patients do not have to wait in pain.
TriStar carries a team of qualified and experienced professionals who stay up to date on the latest treatment approaches, and also maintains modern modalities, in addition to traditional hands-on therapy.
“We’re innovative. We give the best care in town,” said Black, a Morristown-Hamblen East High School graduate who studied kinesiology at the University of Tennessee at Knoxville. “We have the best staff around, and we have an environment everybody wants to be around.”
Black opened his first practice in Morristown in 2017, and has watched it grow in volume and in staff. He said without his patients or staff, success would be impossible.
“Being able to provide not only for our patients, but to provide for our staff is important to us,” Black said. “I like the responsibility of giving our staff a reason to come to work every day.
“We just hired at least six new staff members because we needed the volume.”
Black said the culture of TriStar is what draws staff members, as well as new patients.
“It starts with the environment. It’s contagious,” he said. “Seeing the quality of care here is why they come here.
“People want to be a part of something bigger than themselves.”
With every business, Black said you can’t have growth without ups and downs.
“There will always be a learning curve. We’re always learning new things,” he said.
For potential patients in the Grainger County area, Black opened a new TriStar location in Bean Station in February. The people of Claiborne County will not have to drive over Clinch Mountain to receive care in the future, for TriStar will be opening a clinic in Tazewell in the opening months of 2020.
Though he will always have his thumb on the pulse of the clinics as the owner, Black said TriStar is certain to succeed because of the more than capable staff who will be serving all three locations.
“Ideally, the sole reason we are growing is because we have the best people – and patients see that,” he said.