Heskett Family Chiropractic celebrates remodeling with Chamber ribbon cutting
Participating in the Aug. 26 Morristown Area Chamber of Commerce ribbon cutting at Heskett Family Chiropractic are from left, Edee Webb, Chamber ambassador; Karen Crumbly, Chamber ambassador; Sabrina Lopez, LMT; Mike Pittman, Chamber ambassador, Dr. Michael Heskett, Marjorie Heskett, Sherri Smelcher, Danielle Bentley, Eileen Arnwine, Chamber ambassador, and Debra Williams, Chamber general manager.
Morristown Area Chamber of Commerce ambassadors enjoyed food, beverages and networking to the sounds of an adjustment table on the morning of Aug. 26, while Dr. Michael Heskett tended to a patient before commencing with his celebratory ribbon cutting.
The celebration introduced the ambassadors, Chamber staff and guests to the recent remodeling of Heskett Family Chiropractic, a business that has served Morristown since 1995.
“Welcome, welcome. We’re glad to have everyone here today. I am honored to preside over this, because I am very familiar with this building — and the building before this one,” Debra Williams, Morristown Chamber general manager, said.
After the prayer of blessing by Tim Thompson, children’s pastor at First Baptist Church Morristown, Williams shared a few personal anecdotes about the Hesketts, both of whom operate the chiropractic office.
“This is a wonderful family business in preventative healthcare,” she said. “I’ve been coming about 10 years, and about the time I started coming, I think there was Michael and Marjorie and a Jack Russell terrior or two, and that was the family. Now there are Michael, Marjorie and four children.
“We’re so happy to have businesses that started here and become part of the community and part of the family here in Morristown. His staff is always friendly and helpful and it’s just a great place to come. You’re not sick when you come here, so that’s nice,” Williams said.
“To start at the beginning, 18 years ago Marg and I were riding through this area and trying to decide where to spend the rest of our lives together,” Heskett said.
The couple had been married for less than three months when they took a road trip and decided to camp for a bit at Panther Creek State Park. A local tour resulted in an appreciation for the area and Mike and Margorie found a space to locate their business along West Andrew Johnson Highway.
Business was good and the couple outgrew the space within a few years. According to Heskett, after a steady rain of phone calls from local developer Paul LeBel, he finally caved and had a look-see at Lebel’s building on Central Church Road, just behind Baskin Robbins.
“When I walked in, I said, ‘O.K., I’ll take it,’ Heskett said. “Marjorie was at the bank and didn’t even see it. I just felt like this is where God wanted me to be.”
Business continued to grow and the couple didn’t wait long to begin expanding the space. The Aug. 26 celebration marked another expansion, not of the physical building itself, but through a major remodel that created additional space for patient services.
Heskett moved out of his office, then tore down inner walls to create one large space and moved his former waiting room next to the treatment area that contains several stations. He also created openings in the treatment area walls to allow conversation to flow between the stations and the waiting room. The renovation included adding a private room for massage and new flooring and décor that resulted in a spacious, open design.
“The old idea was that people waited up front and I didn’t like that because I like people. People were too far away from me,” Heskett said. “I wanted to draw them closer to me, so we actually moved the waiting room back here.”
New technology involve display screens that can be used to show X-rays and other patient information, along with smart cards that allow patients to move from station to station at scheduled times and streamline the billing process for office staff. The waiting room has two large display screens that provide educational information.
“We are high tech,” Heskett said. “We were flip chart tech for 17 years. It’s awesome.
“We have doubled our waiting room size and also, we have added a massage therapist, Sabrina. Sheri runs the front desk and she does pretty much everything to keep me from doing anything. Danielle is our x-ray technician and is the first person that new patients see when they come into the office.”
Heskett thanked those who he feels have contributed much to the business’s success, including Dr. Richard Emmert, retired pastor of Manley Baptist Church in Morristown.
“He came by my office when we first opened and he said a prayer much like Tim did today, and I believe God answered that prayer and blessed my business,” Heskett said. “I want to thank my my wife who puts up with me every day. She is just awesome, and I am thankful that we have been married for 17 years, and we are having more fun now than we did when we first opened the practice. It’s just been a blessing. My team – they do a fantastic job. If you ever come here, you will be treated like family. They definitely put their heart into what they do.”
Heskett also acknowledged Eileen Arnwine of Jefferson Federal, the Morristown Chamber and the Manley congregation.
-By Glenna Howington, Tribune Staff Writer